Last Updated: December 2023

Welcome to Teks Gear Clothing Shop! These Terms and Conditions govern your use of our website and services. By accessing our website or making a purchase, you agree to be bound by these terms. Please read them carefully.

1. Introduction

Teks Gear is a performance activewear retailer dedicated to providing high-quality athletic apparel to customers worldwide (excluding some Asian countries and remote regions). Our mission is to deliver comfortable, functional activewear that supports your active lifestyle.

2. User Obligations and Responsibilities

By using our website, you agree to:

  • Provide accurate and complete information when creating an account or placing an order
  • Maintain the confidentiality of your account credentials
  • Use the website only for lawful purposes
  • Not attempt to circumvent any security measures
  • Not use our website to distribute malware or engage in fraudulent activities
  • Comply with all applicable laws and regulations

3. Products and Services Description

Teks Gear specializes in performance activewear including:

  • Bottoms, Bras, and other Underwear
  • Clothing, Coats & Jackets
  • Crops & Capris, Dresses, Outerwear
  • Pants, Shorts, Skirts & Skorts
  • Socks & Hosiery
  • Tops & Tees

We strive to provide accurate product descriptions, images, and sizing information. However, slight variations in color may occur due to monitor settings.

4. Order and Payment Terms

4.1 Order Processing

All orders are processed within 1-2 business days after payment confirmation. You will receive a shipping confirmation email with tracking information once your order has shipped.

4.2 Payment Methods

We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All payments are processed securely through our payment partners. We do not store your complete payment information on our servers.

4.3 Shipping

We offer the following shipping options:

  • Standard Shipping: $12.95 via DHL or FedEx, delivered within 10-15 business days after shipping
  • Free Shipping: Available on orders over $50 via EMS, delivered within 15-25 business days after shipping

Please note that international customers may be subject to customs duties and taxes, which are the responsibility of the recipient.

4.4 Order Cancellations

Orders may be cancelled within 24 hours of placement by contacting our customer service team. Once an order has entered the processing stage, cancellation may not be possible.

5. Returns and Exchanges

5.1 Return Eligibility

We accept returns and exchanges for items that meet the following criteria:

  • Items must be returned within 15 days of delivery
  • Products must be unworn, unwashed, and in original condition with tags attached
  • Original packaging should be included when possible

5.2 Non-Returnable Items

For hygiene and safety reasons, the following items cannot be returned or exchanged unless they arrive defective or damaged:

  • Underwear (including Bras and Bottoms from our underwear category)
  • Socks & Hosiery

These items are considered final sale.

5.3 Return Process

To initiate a return or exchange:

  1. Email us at [email protected] within 15 days of receiving your order
  2. Wait for authorization (we’ll respond within 1-2 business days with a Return Authorization Number and shipping instructions)
  3. Securely package the items with the original packing slip or order confirmation
  4. Ship your return to our returns center at:
    Teks Gear Clothing Shop
    1314 89th Avenue
    Oakland, US 94621

We recommend using a trackable shipping service as you are responsible for return shipping costs.

5.4 Refund Processing

Once we receive your return:

  • Please allow 3-5 business days for inspection and processing
  • Refunds will be issued to your original payment method
  • Credit card/PayPal refunds typically appear within 5-10 business days after processing
  • Original shipping fees are non-refundable

6. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Teks Gear or its content suppliers and is protected by international copyright laws. The Teks Gear name and logo are trademarks of our company.

You may not reproduce, distribute, modify, or create derivative works from any content on this website without our express written permission.

7. Limitation of Liability

Teks Gear shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use our website or products.

Our total liability for any claim related to our products or services shall not exceed the purchase price of the product in question.

8. Privacy and Data Protection

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy explains how we collect, use, and safeguard your data. By using our website, you consent to our data practices as described in our Privacy Policy.

9. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of the United States. Any disputes arising from these terms or your use of our website shall be resolved in the courts of Oakland, California.

10. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website after any changes indicates your acceptance of the modified terms.

11. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Email: [email protected]
Address: Teks Gear Clothing Shop, 1314 89th Avenue, Oakland, US 94621

Thank you for choosing Teks Gear. We appreciate your business and are committed to providing you with quality performance activewear and excellent customer service.