Welcome to Teks Gear’s FAQ section! We’re dedicated to providing performance-driven activewear that seamlessly transitions from your workout sessions to everyday life. Below you’ll find answers to the most common questions about our products, shipping, returns, and more.
🏃♀️ PRODUCT QUESTIONS
What makes Teks Gear activewear different from other brands?
Our activewear is specifically designed for performance-driven individuals who need clothing that moves with them through every aspect of their active lifestyle. We focus on versatile pieces that transition seamlessly from gym sessions to street style while maintaining comfort, durability, and style in every stitch.
What types of clothing does Teks Gear offer?
We offer a comprehensive range of activewear including:
- Bottoms, Pants, Shorts, Skirts & Skorts
- Bras, Tops, Tops & Tees
- Dresses, Crops & Capris
- Coats & Jackets, Outerwear
- Socks, Socks & Hosiery
- Underwear
Are Teks Gear products suitable for high-intensity workouts?
Absolutely! Our clothing is engineered with performance-driven fabrics that provide excellent moisture-wicking properties, flexibility, and durability – making them perfect for everything from yoga and running to high-intensity interval training.
🚚 SHIPPING & DELIVERY
How long does order processing take?
Our team processes all orders within 1-2 business days after payment confirmation. During peak seasons or promotional periods, processing may occasionally take slightly longer, but we’ll always keep you informed of any delays.
What shipping options are available?
We offer two reliable shipping methods:
- Standard Shipping – $12.95: Delivered via premium carriers (DHL or FedEx), typically arriving within 10-15 business days after shipment
- Free Shipping: Available for orders of $50 or more, delivered via EMS, arriving within 15-25 business days after shipment
Which countries do you ship to?
We ship to most global destinations! However, we currently cannot deliver to some Asian countries and select remote regions. During checkout, our system will automatically confirm if we can ship to your location.
How can I track my order?
Once your Teks Gear order ships, we’ll send you a confirmation email with tracking information. This allows you to monitor your package’s journey from our facility to your doorstep.
💳 PAYMENT & ACCOUNT
What payment methods do you accept?
To make your shopping experience as smooth as our moisture-wicking fabrics, we accept:
- Visa
- MasterCard
- JCB
- PayPal
Is my payment information secure?
Absolutely! We use industry-standard encryption and security measures to protect your payment information. Your financial data is handled with the utmost care and security.
🔄 RETURNS & EXCHANGES
What is your return policy?
We stand behind the quality and craftsmanship of every Teks Garment. If you need to return any item, you have 15 days from the delivery date to initiate your return. Please visit our Returns Policy page for complete details.
How do I initiate a return or exchange?
Please contact our customer service team at [email protected] to initiate any returns or exchanges. We’ll guide you through the process and ensure your experience remains exceptional.
❓ ADDITIONAL SUPPORT
What if I have questions not covered here?
Our customer service team is here to assist with any additional questions or concerns. Contact us at [email protected] and we’ll be happy to help ensure your Teks Gear experience is as exceptional as our clothing.
Where is Teks Gear located?
Teks Gear Clothing Shop is located at:
1314 89th Avenue, Oakland, US 94621
1314 89th Avenue, Oakland, US 94621
Thank you for choosing Teks Gear – where performance meets style in every stitch, delivered right to your door.